Customer Relationship Explained
Customer Relationship Explained - Image 2
Customer Relationship Explained - Image 3
Customer Relationship Explained - Image 4
Customer Relationship Explained - Image 5
Customer Relationship Explained

Customer Relationship Explained

$27

  • 21 Customer Relationship Strategies
  • Must-have Guide for Business Enthusiasts
  • Hours of Research Simplified
  • Get 100 of the world’s most famous guru eBooks for free!
  • Join an exclusive business owner community to network and receive 5 hot, newly released eBooks every week.

OR SAVE EVEN MORE

Get all 49 products for $197

Risk-free Purchase: Full refund within 14 days

Paypal Safe Checkout

About Customer Relationship Explained

Developing strong customer relationships is essential to the success of any business. With 21 Customer Relationship Strategies, you’ll learn how to identify opportunities for improvement within the customer journey and develop operations management techniques so no stone goes unturned when utilizing Customer Relationship Strategies.

Whether you’re just starting out or established in the industry, our guide is an excellent resource for creating strong bonds with customers.

49 products included

All Products Special

Order our bestselling business bundle now and save a whopping $2771 compared to buying each product separately.

Get access now for $197

icon Risk-free Purchase: Full refund within 14 days

Safe Checkout Powered by img

img

This is a limited-time offer!

Table of contents icon

  1. Introduction
  2. Importance of Effective Customer Relationship
  3. Customer Service vs. Customer Relationship
  4. Customer Experience vs. Customer Relationship
  5. Customer Retention
  6. Customer Loyalty
  7. Customer Satisfaction
  8. Customer Feedback
  9. Investing in employee training
  10. Types of Customer Relationships
    1. Transactional Relationship
    2. Automated services
    3. Long-term
    4. Personal assistance
    5. Dedicated Personal assistance
    6. Self-Service
    7. Communities
    8. Co-creation
    9. Switching costs
  11. 21 Strategies to Build Strong Customer Relationships
    1. Exceed customer service
    2. Personalize customer relationships
    3. Understand customer psychology
    4. Prioritize customer experience
    5. Create unique value for customers
    6. Be proactive rather than reactive
    7. Be empathetic rather than defensive
    8. Share your concerns early
    9. Build multi-channel communication
    10. Keep organized customer files
    11. Utilize Customer Relationship Management (CRM) tools
    12. Award loyal customers
    13. Gather feedback and act on it
    14. Respond right away
    15. Follow up regularly
    16. Communicate with affirming language
    17. Establish regular quality controls
    18. Show you genuinely care
    19. Model the behavior you want to see
    20. Establish quarterly business reviews
    21. Remember that building strong relationships takes time
  12. Benefits of Positive Customer Relations
    1. Loyal Customer Base
    2. Enhanced Customer Satisfaction
    3. Competitive Advantage
    4. Strong Employee Morale
    5. Customer Recommendations
    6. Increased Lifetime value(LTV) of Customers
  13. Emotional Intelligence in Customer Relationship
  14. 5 Levels of Relationship Marketing
    1. Basic marketing
    2. Reactive marketing
    3. Accountable marketing
    4. Proactive marketing
    5. Partnership marketing
  15. Pros and Cons of Relationship Marketing
  16. Case Studies
    1. Apple
    2. Ikea
    3. AirBnB
    4. Southwest Airlines
    5. Casper
  17. Conclusion

‘…frontrunner in delivering top-tier digital business resources…’

‘…has been making waves with its flagship product…’

‘…consistent emphasis on simplifying complex business topics…’

‘…shaping the future of digital business learning…’

‘…valuable resource in the ever-evolving world of business education…’

Testimonials icon

98.7%

Exeptional feedback from our readers

11,375+ Business Leaders used this pack of resources to propel their business growth

285 reviews for Customer Relationship Explained

  1. Rebecca Green Verified Buyer –

    Finally, a book that explains Scrum without confusing jargon. Just clear, actionable steps!

  2. Lucy Smith Verified Buyer –

    I used the tips from this book to help my company transition to Agile, and the results have been incredible!

  3. Riley Walker Verified Buyer –

    Our team meetings used to be endless. Now, thanks to Scrum, they’re short, focused, and productive!

  4. Sophie Miller Verified Buyer –

    Scrum was overwhelming for me at first, but this book made it feel natural and easy to apply.

  5. Noah White Verified Buyer –

    I’ve read other books on Agile, but this one actually gives step-by-step instructions that work!

  6. Zoey Richardson Verified Buyer –

    I implemented Scrum after reading this book, and my team’s productivity shot through the roof!

  7. Evan Green Verified Buyer –

    This is the only Scrum book you need. It covers everything from the basics to advanced strategies.

  8. Charlotte Perez Verified Buyer –

    A solid starting point for improving customer relationships. That said, some sections feel a bit theoretical—more actionable steps would be great.

  9. Matthew Cameron Verified Buyer –

    I never thought I’d be excited about project management, but this book made it fun and rewarding!

  10. Sarah Jenkins Verified Buyer –

    I finally understand what a Scrum Master actually does! This book explains everything so well.

Add a review

Special Offer title title

icon

Hurry up! This offer ends in

20: 00: 00
ultimate offer

All Products Special

(4.93)

16,113 Satisfied Buyers

Original price was: $2,771.Current price is: $197.

You get 42 Business eBooks, 3 Ultimate Checklists, 1 Ultimate Cheat Sheet, and 29 game-changing tools.

Get all products for $247

Risk-free Purchase: Full refund within 14 days

Paypal Safe Checkout