Customer Journey – From Curious To Committed
- Navigate key customer journey phases
- Create impactful buyer personas
- Employ industry-specific techniques for unforgettable experiences
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Nova Eclipse Verified Buyer –
If you run an online business, this book is a must-read! It provides a clear roadmap for turning website visitors into loyal customers.
Felix Wanderer Verified Buyer –
I’ve read many books on customer experience, but this one stands out because of its actionable steps and real-world examples.
Lyra Stars Verified Buyer –
A great guide for improving customer experience! However, some sections feel a bit broad. I was hoping for more industry-specific insights