Customer Journey – From Curious To Committed
$45
- Navigate key customer journey phases
- Create impactful buyer personas
- Employ industry-specific techniques for unforgettable experiences
- Get 100 of the world’s most famous guru eBooks for free!
- Join an exclusive business owner community to network and receive 5 hot, newly released eBooks every week.
OR SAVE EVEN MORE
Risk-free Purchase: Full refund within 14 days
Paypal Safe Checkout
About Customer Journey – From Curious To Committed
Are you ready to craft a buyer experience that resonates deeply, establishes trust, and builds a lasting connection with your audience?
This blueprint equips you with actionable strategies for understanding and enhancing the customer journey, from curious browsers to committed customers.
49 products included
All Products Special
Order our bestselling business bundle now and save a whopping $2771 compared to buying each product separately.
Get access now for $197
Risk-free Purchase: Full refund within 14 days
Safe Checkout Powered by 
This is a limited-time offer!
Table of contents 
- Understanding Your Customers
- Customer Segmentation
- Analyzing Customer Behavior: Online and Offline
- Customer Feedback and Surveys
- Defining and Utilizing Buyer Personas
- Gathering Demographic Information
- Understanding Psychographic Details
- Recognizing Behavioral Traits
- Identifying Pain Points and Challenges
- Aligning Content with Buyer Personas
- Strategic Questioning to Navigate Your Business Landscape
- Are People Interested in Buying What We Offer?
- Does Your Product Fix a Client’s Issue?
- How Much Are Clients Ready to Pay for Our Product?
- Are We Targeting a Broad or Niche Audience?
- What Do Our Competitors Offer These Clients?
- Journeying with Your Customer – Key Phases
- Awareness
- Consideration
- Preference/Intent
- Purchase
- Retention
- Loyalty
- Re-Engagement
- Industry-specific Customer Journey Insights
- Retail Industry
- Technology & Software Industry
- Healthcare Industry
- B2B Customer Journey
- Case Studies
- What is Customer Journey Mapping?
- The Basics of Customer Journey Mapping
- Why is Customer Journey Mapping Important?
- Creating a Customer Journey Map
- Emotional Mapping – Beyond Actions
- What is Emotional Mapping?
- Why Emotions Matter in the Customer Journey?
- How to Create an Emotional Map?
- Strategic Touchpoint Identification
- What Are Touchpoints?
- Why Identify Strategic Touchpoints?
- How to Identify Strategic Touchpoints?
- Discovering Your Business – The Initial Touchpoint
- How Did They Find Out About You?
- Market Research and Customer Feedback
- Digital Footprints: Analyzing Online Interactions
- Which Channels and What Did They Do?
- Website Analytics and Customer Behavior
- Point of Sale (POS)
- Understanding the Point of Sale (POS)
- Optimizing the POS Experience
- Integration of Technology at the POS
- Post-Purchase Engagement
- What Happens After the Sale?
- Follow-Up Communications
- Encouraging Customer Feedback and Reviews
- Strategies for Effective Post-Purchase Engagement
- Loyalty Programs
- Creating Community Engagement
- KPIs for Monitoring Customer Journey Success
- Why KPIs Are Crucial?
- Essential Customer Journey KPIs
- Measuring KPIs Effectively
- Techniques and Tools for Effective Journey Mapping
- Why is Journey Mapping Crucial?
- Turning Your Touchpoints into a Cohesive Journey
- Visual Techniques in Journey Mapping
- Sketch
- Figma
- Miro
- Strategies to Optimize the Customer Journey
- Tailored Marketing Messages
- Reducing Unnecessary Steps
- Streamlining Processes
- Utilizing Chatbots for Immediate Responses
- Optimizing Website and Mobile Experience
- Employee Training for Enhanced Customer Service
- User-Friendly Navigation and Content
- Developing a Customer-Centric Culture
- Implementing CRM Systems
- Personalized Product Recommendations
- Successful Customer Journey Examples
- Apple
- Spotify
- TurboTax
- HubSpot
‘…frontrunner in delivering top-tier digital business resources…’
‘…has been making waves with its flagship product…’
‘…consistent emphasis on simplifying complex business topics…’
‘…shaping the future of digital business learning…’
‘…valuable resource in the ever-evolving world of business education…’
Testimonials 
98.7%
Exeptional feedback from our readers 
11,375+ Business Leaders used this pack of resources to propel their business growth
323 reviews for Customer Journey – From Curious To Committed
Add a review
You must be logged in to post a review.
Special Offer
Hurry up! This offer ends in
20:
00:
00
ultimate offer
Get all products for $247
All Products Special
(4.93)
16,113 Satisfied Buyers
Original price was: $2,771.$197Current price is: $197.
You get 42 Business eBooks, 3 Ultimate Checklists, 1 Ultimate Cheat Sheet, and 29 game-changing tools.
Risk-free Purchase: Full refund within 14 days
Paypal Safe Checkout
Zion Vibe Verified Buyer –
Incredibly insightful! The strategies in this book can help any business grow.
Mila Horizon Verified Buyer –
I always thought customer service was just about being polite, but this book showed me it’s so much more than that.
Nova Blaze Verified Buyer –
Finally, a book that makes customer experience easy to understand! Perfect for beginners and experts alike.
Arlen Stars Verified Buyer –
The breakdown of the customer journey was eye-opening. I feel much more confident in my business approach now.
Pax Raindrop Verified Buyer –
I applied just one strategy from this book, and my customer engagement skyrocketed!
Evelyn Trek Verified Buyer –
This book helped me rethink my entire marketing strategy. Highly recommended!
Thorne Shine Verified Buyer –
Simple yet powerful concepts. I love how actionable the advice is.
Calla Waves Verified Buyer –
I finally understand why customers leave and what keeps them coming back. A must-read for business owners.
Ember Path Verified Buyer –
If you want to stand out from competitors, this book gives you the blueprint. Worth every penny!
Quinn Glow Verified Buyer –
I used to struggle with customer retention, but this book showed me exactly what to do.