Customer Journey – From Curious To Committed
Customer Journey – From Curious To Committed - Image 2
Customer Journey – From Curious To Committed - Image 3
Customer Journey – From Curious To Committed - Image 4
Customer Journey – From Curious To Committed - Image 5
Customer Journey – From Curious To Committed - Image 6
Customer Journey – From Curious To Committed

Customer Journey – From Curious To Committed

$45

  • Navigate key customer journey phases
  • Create impactful buyer personas
  • Employ industry-specific techniques for unforgettable experiences
  • Get 100 of the world’s most famous guru eBooks for free!
  • Join an exclusive business owner community to network and receive 5 hot, newly released eBooks every week.

OR SAVE EVEN MORE

Get all 49 products for $197

Risk-free Purchase: Full refund within 14 days

Paypal Safe Checkout

About Customer Journey – From Curious To Committed

Are you ready to craft a buyer experience that resonates deeply, establishes trust, and builds a lasting connection with your audience?

This blueprint equips you with actionable strategies for understanding and enhancing the customer journey, from curious browsers to committed customers.

49 products included

All Products Special

Order our bestselling business bundle now and save a whopping $2771 compared to buying each product separately.

Get access now for $197

icon Risk-free Purchase: Full refund within 14 days

Safe Checkout Powered by img

img

This is a limited-time offer!

Table of contents icon

  1. Understanding Your Customers
    1. Customer Segmentation
    2. Analyzing Customer Behavior: Online and Offline
    3. Customer Feedback and Surveys​​
  2. Defining and Utilizing Buyer Personas
    1. Gathering Demographic Information
    2. Understanding Psychographic Details
    3. Recognizing Behavioral Traits​​
    4. Identifying Pain Points and Challenges
    5. Aligning Content with Buyer Personas
  3. Strategic Questioning to Navigate Your Business Landscape
    1. Are People Interested in Buying What We Offer?
    2. Does Your Product Fix a Client’s Issue?
    3. How Much Are Clients Ready to Pay for Our Product?​​
    4. Are We Targeting a Broad or Niche Audience?
    5. What Do Our Competitors Offer These Clients?​​
  4. Journeying with Your Customer – Key Phases
    1. Awareness
    2. Consideration
    3. Preference/Intent​​
    4. Purchase
    5. Retention​​
    6. Loyalty
    7. Re-Engagement​
  5. Industry-specific Customer Journey Insights
    1. Retail Industry
    2. Technology & Software Industry​​
    3. Healthcare Industry
    4. B2B Customer Journey
    5. Case Studies​
  6. What is Customer Journey Mapping?
    1. The Basics of Customer Journey Mapping​​
    2. Why is Customer Journey Mapping Important?
    3. Creating a Customer Journey Map​
  7. Emotional Mapping – Beyond Actions
    1. What is Emotional Mapping?
    2. Why Emotions Matter in the Customer Journey?
    3. How to Create an Emotional Map?
  8. Strategic Touchpoint Identification
    1. What Are Touchpoints?​​
    2. Why Identify Strategic Touchpoints?
    3. How to Identify Strategic Touchpoints?​
  9. Discovering Your Business – The Initial Touchpoint
    1. How Did They Find Out About You?
    2. Market Research and Customer Feedback​​
    3. Digital Footprints: Analyzing Online Interactions
    4. Which Channels and What Did They Do?
    5. Website Analytics and Customer Behavior​​​
  10. Point of Sale (POS)
    1. Understanding the Point of Sale (POS)
    2. Optimizing the POS Experience
    3. Integration of Technology at the POS​​​
  11. Post-Purchase Engagement
    1. What Happens After the Sale?
    2. Follow-Up Communications​​
    3. Encouraging Customer Feedback and Reviews
    4. Strategies for Effective Post-Purchase Engagement
    5. Loyalty Programs​​​
    6. Creating Community Engagement​​​
  12. KPIs for Monitoring Customer Journey Success
    1. Why KPIs Are Crucial?
    2. Essential Customer Journey KPIs​​​
    3. Measuring KPIs Effectively​​​
  13. Techniques and Tools for Effective Journey Mapping
    1. Why is Journey Mapping Crucial?
    2. Turning Your Touchpoints into a Cohesive Journey​​
    3. Visual Techniques in Journey Mapping
    4. Sketch
    5. Figma​​​
    6. Miro​​​​​
  14. Strategies to Optimize the Customer Journey
    1. Tailored Marketing Messages
    2. Reducing Unnecessary Steps​​
    3. Streamlining Processes
    4. Utilizing Chatbots for Immediate Responses
    5. Optimizing Website and Mobile Experience​​​
    6. Employee Training for Enhanced Customer Service
    7. User-Friendly Navigation and Content
    8. Developing a Customer-Centric Culture
    9. Implementing CRM Systems​​​
    10. Personalized Product Recommendations
  15. Successful Customer Journey Examples
    1. Apple
    2. Spotify​​
    3. TurboTax
    4. HubSpot​​​​​​

‘…frontrunner in delivering top-tier digital business resources…’

‘…has been making waves with its flagship product…’

‘…consistent emphasis on simplifying complex business topics…’

‘…shaping the future of digital business learning…’

‘…valuable resource in the ever-evolving world of business education…’

Testimonials icon

98.7%

Exeptional feedback from our readers

11,375+ Business Leaders used this pack of resources to propel their business growth

323 reviews for Customer Journey – From Curious To Committed

  1. Theo Waves Verified Buyer –

    It’s like having a customer experience consultant in book form! Every business owner should read this.

  2. Iris Whisper Verified Buyer –

    An excellent, easy-to-follow guide. I’m already seeing improvements in how my customers interact with my business.

  3. Iris Voyager Verified Buyer –

    I wish I had read this sooner! It helped me identify weak spots in my business that I never noticed before.

  4. Ezra Echo Verified Buyer –

    I used to struggle with making my brand stand out, but this book gave me a clear roadmap to improving customer engagement.

  5. Aria Blaze Verified Buyer –

    Finally, a book that breaks down customer experience in a way that makes sense!

  6. Leo Horizon Verified Buyer –

    The section on building emotional trust with customers completely changed how I approach sales.

  7. Jasper Sky Verified Buyer –

    If you want to create a memorable brand experience, this is the book for you.

  8. Dahlia Dream Verified Buyer –

    I’ve been in business for years, but this book taught me new ways to build deeper connections with customers.

  9. Magnus Journey Verified Buyer –

    Simple, clear, and packed with practical insights. It’s not just theory—every chapter gives you actionable steps.

  10. Ash Raindrop Verified Buyer –

    A game-changer! This book helped me understand why customers leave and how to keep them engaged long-term.

Add a review

Special Offer title title

icon

Hurry up! This offer ends in

20: 00: 00
ultimate offer

All Products Special

(4.93)

16,113 Satisfied Buyers

Original price was: $2,771.Current price is: $197.

You get 42 Business eBooks, 3 Ultimate Checklists, 1 Ultimate Cheat Sheet, and 29 game-changing tools.

Get all products for $247

Risk-free Purchase: Full refund within 14 days

Paypal Safe Checkout